Thomas Carroll Completes Acquisition
Long standing UNA Member Thomas Carroll has today welcomed its acquisition of Cardigan-based Delwyn Griffiths Insurance as the next step in its continuing expansion plans.
The Thomas Carroll Group, which has been trading in Wales for nearly 50 years, has taken the reins of the business which has provided independent insurance advice to local individuals and businesses in West Wales since 1983. All services and existing policies will continue as normal for clients and its office will remain open, supported by Thomas Carroll’s office in Haverfordwest.
2021 has seen Thomas Carroll’s turnover grow to almost £12 million, with client retention at a record high of 96%.
The company reported a pre-tax profit of £1.9 million in the year to December 31, 2020, up 13.4%, and an increase in turnover to £11.7 million, up 4%. The group, which employs 160 people and is actively recruiting, has appointed Karon Leahy as private client account executive to support the personal insurance needs of clients in Cardigan.
Meanwhile, Simon Lawrence, branch director for Thomas Carroll in Haverfordwest, will be responsible for the insurance needs of businesses in Cardigan and for supporting Delwyn Griffiths’ business clients going forward. Lawrence has over three decades of experience in insurance in Pembrokeshire and has headed up Thomas Carroll’s Haverfordwest branch for the last five years.
Rhys Thomas, chief executive of Thomas Carroll Group plc, said: “For many years, the Thomas Carroll Group has enjoyed a strong presence in West Wales. Like Delwyn Griffiths Insurance, we have built our business based on strong values, trust and a solid reputation. We are honoured that Delwyn Griffiths has placed its trust in us to continue to service its clients to the highest standards and we look forward to bringing our expert industry knowledge and personal approach to more of the community in West Wales.
“We are looking forward to continuing our growth, including adding more high-quality people to our team in the near future.”
