In the second of this year's series, we meet Warren Baldwin, the new Chairman of the UNA Placement Group.

Warren, tell us a bit about your career to date and how the world of insurance has altered since you started out?
Like everyone I fell into the insurance industry. I had been on a few lads holidays and came home to find out I had an interview at Royal Insurance. I was a bit confused as I had not applied for any jobs, but found out my mum had sent my cv out to various companies to get me out of the house!
Anyway, I went to the interview and was offered the job as a underwriter. That was it, I was pulled into the wonderful world of insurance.
I worked as an underwriter on the Berns Brett account and after 3 years Berns Brett offered me a job as an account hander and 24 years later I am still here.
I think that the basics of the industry are still the same, with it being a people business. However, I do think that the technical side of the industry has suffered over the last 15 years with a lot of knowledge being allowed to leave the sector.
Obviously, regulation has changed a lot in the last 20 years and working practices are far more rigid compared to when I first entered the broking industry.